Job Responsibilities:
- Interact with customers directly either by face to face, telephone or electronically.
- Provide and process information in response to inquiries, concerns and requests about products and services.
- Manage day to day of customer service operation including administration duties.
- Ensure proper records of customer details, inquires, comments and transactions.
- Perform necessary follow up.
- Handle and resolve customer complaints, if any.
- Perform ad-hoc duties as assigned by the manage.
Job Requirement:
- A minimum of two years’ of related experience at a multinational company.
- Experience working in luxury industry is an advantage.
- Strong communication and interpersonal skills.
- Excellent customer service skills.
- Good command of written and spoken English.
- Independent, proactive and good problem solving skills.
- Organized, able to multi-task and detail-oriented.
- Monday - Friday (Flexi working hour which ONLY NEED TO COVER PEAK HOUR)
Website
Telephone No.
+603 2283 2700